jovoto offers you the opportunity to work for a variety of companies and organisations. Because of this, each project has a different payment duration and sometimes the award money takes time to be transferred to us. Depending on the client and their internal procedures, this process can take up to 8-12 weeks after the end of the project.
Once the client has transferred the funds to us we aim to complete the payment to creatives as soon as possible.
If you have any payment related questions, please contact us in support.