To receive your well-earned payment, all you need to do is ensure that your profile includes all information needed:
- Last name, first name and your full address
- If necessary, fill in also your VAT(1) number (only for EU creatives).
- According to where you live you will required to fill in your payment information, may it be your Bank account number(2), with a full bank address or PayPal account.
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Please make sure all the information is filled in correctly! If you provide the wrong bank data or an invalid PayPal address, any costs arising will be deducted from your award money.
If you’ve selected a bank transfer as your payment method, jovoto will inform you via email as soon as the money transfer is completed. Once the amount has been transferred, it could still take another 2-3 days before the money is in your account.
If you’ve selected PayPal as a payment method, you will be informed by PayPal as soon as the money has been transferred. Please note, you’ll have to accept the payment from PayPal in order to complete the transaction. Thus, it is essential that you’ve inputted the correct PayPal account. If you do not, the award money will get “stuck” in PayPal and not transferred.
In both cases, please don’t forget to check your spam folders.
(1)I don't have a tax number, can I still receive my award money?
If you are not a German citizen, you do not need a tax number. (though you’ll might need it for your own bookkeeping).
If you are a German citizen you must indicate your tax number on each invoice. If you don't have a tax number yet, you can contact your local financial office (Finanzamt). It's very easy and doesn’t cost a thing.
(2)Bank account number, what is a 'bank code', IBAN and BIC/SWIFT?
A 'bank code' is an account number or IBAN
IBAN: The International Bank Account Number (IBAN) is an international standard for identifying bank accounts across national borders. If you don't know your bank code, here you can find it.
BIC / SWIFT: Both BIC and SWIFT codes are used to identify individual banks around the world.
Please ask your bank which one you use in your country. If you are in SEPA member states, you have to add your IBAN and BIC number into the payment info.
A SEPA is, The Single Euro Payments Area (SEPA) is a European-wide initiative to standardize the way we make and process electronic payments in Euro. The goal is to make payments throughout Europe as fast, safe and efficient as our national payment system executes today. If your bank is a SEPA member, you won’t be charged with bank transfer costs. Read more about it here.
Your bank can easily give you your BIC or SWIFT code and together with your bank account number or IBAN this guarantees a safe money transfer to YOUR bank account!
If you have any questions, you can always write to us here.