How does jovoto’s payment process work?

If you earn an award, all you need to do is ensure that your profile includes your full address and payment info. If necessary, fill in also  your VAT number (only for EU creatives). Once you verify your ID, the money will be transferred to you in due course. jovoto does not take a percentage of the award amount.

Depending on the payment method selected in your profile, PayPal or regular bank transfer, you need to provide the necessary information. Bank transfers outside of SEPA will be charged with 25€. Paypal and SEPA are without any charge.

Please make sure you fill it in correctly! If you provide the wrong bank data or an invalid PayPal address, any costs arising will be deducted from your award money.

If you’ve selected a bank transfer as your payment method: jovoto will inform you via email as soon as the money transfer is completed. Once the amount has been transferred, it could still take another 2-3 days before the money is in your account.

If you’ve selected PayPal as a payment method: You will be informed by PayPal as soon as the money has been transferred. Please note, you’ll have to accept the payment from PayPal in order to complete the transaction. Thus, it is essential that you’ve inputted the correct PayPal account. If you do not, the award money will get “stuck” in PayPal and not transferred.

In both cases, please don’t forget to check your spam folders.